Privacy Policy

Welcome to ZAZA. We respect your privacy as much as we respect top-tier exotics. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from this “Site”.

By using our Site, you agree to the collection and use of information in accordance with this policy.

1. AGE RESTRICTION & VERIFICATION

ZAZA products are strictly for adults. You must be at least 21 years of age (or the legal age of consumption in your jurisdiction) to enter this Site and purchase our products. We use third-party age verification software to confirm your identity and age. If we learn that we have collected personal information from someone under the legal age, we will immediately delete that information and cancel any associated orders.

2. PERSONAL INFORMATION WE COLLECT

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

  • Device Information: We collect data such as your web browser version, IP address, time zone, cookie information, what sites or products you view, and how you interact with the Site. This helps us optimize your experience and load the Site accurately.
  • Order Information: When you make a purchase or attempt to make a purchase, we collect your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  • Age Verification Data: To legally process your order, we may require government-issued ID or other verification data processed securely via our third-party verification partners.

3. HOW WE USE YOUR INFORMATION

We use the Order Information we collect generally to fulfill any orders placed through the Site (including processing your payment, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you regarding your stash and delivery updates.
  • Screen our orders for potential risk or fraud (especially your IP address).
  • When in line with the preferences you have shared with us, provide you with exclusive drops, marketing, and advertising relating to ZAZA products.

4. SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.

  • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • Service Providers: We share data with payment gateways, shipping carriers, and age-verification platforms to ensure your order gets from our vault to your hands seamlessly.
  • Legal Compliance: We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

5. BEHAVIORAL ADVERTISING & COOKIES

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. We use cookies (data files placed on your device) to track cart data and Site usage.

You can opt out of targeted advertising by utilizing the following links:

6. DATA RETENTION & SECURITY

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. We lock down your data using industry-standard encryption and security protocols. However, please note that no method of transmission over the Internet is 100% secure.

7. YOUR RIGHTS

Depending on where you live (e.g., California, Europe), you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

8. CHANGES TO THIS POLICY

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

9. CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail.